Payment and shipping at Tellem

Payment methods:

PayPal Standard and purchase on account
Credit card (via PayPal, even without a PayPal account)
Direct debit (via PayPal, even without a PayPal account)
Sofortüberweisung
Prepayment

Domestic deliveries (Germany):

Shipping within Germany costs € 4.90 and is free of charge from an order value of € 75!

Deliveries abroad:

Europe (EU) *
9.90 €
For orders of 150.00 € or more, we deliver free of shipping costs .

Rest of the world **
€ 19.90

* EUROPE (EU): Austria, Belgium, Bulgaria, Bosnia, Belarus, Switzerland, Cyprus (except northern part), Czech Republic, Denmark (except Faroe Islands and Greenland), Spain (except Canary Islands, Ceuta and Melilla), Estonia , Finland, France (except overseas territories and departments), Great Britain (except Channel Islands), Greece, Croatia, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Macedonia, Montenegro, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Sweden, Ukraine

** REST OF THE WORLD: United Arab Emirates, Canada, China, Japan, Mexico, Russia, Turkey, USA

For international orders, additional customs fees may be charged by the customs authorities in your country. These fees are charged by your government, not us. All costs incurred must be borne by the buyer. If the shipment is refused, the buyer bears the costs of the return shipment. We apologize for any inconvenience, but unfortunately we have no control over it. For detailed information on customs duties and taxes, please contact your local customs office.

Delivery times

Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 1-3 days, in the case of deliveries abroad (depends on the destination country) within 3-14 days after conclusion of the contract (with agreed advance payment after the time of your payment instruction).
Please note that no delivery takes place on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have agreed otherwise with you hit. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.